All systems operational

Live status

No active incidents are affecting Coolab services.

Service health

Uptime over the past 7 days

Last 7 days

Agents

Operational
7 days ago 99.13% uptime Today

Chats

Operational
7 days ago 97.34% uptime Today

API

Operational
7 days ago 98.21% uptime Today

Authentication

Operational
7 days ago 100.00% uptime Today

Past incidents

Recent events derived from the same incident history that powers the uptime timeline.

July 4, 2026

Elevated API latency

Warning
APIChats

Requests through the public API experienced elevated latency after a queue worker fell behind.

  1. Investigating We are investigating slower API responses for some customers.
  2. Identified The issue has been traced to queue worker saturation.
  3. Monitoring Worker capacity was increased and the queue is recovering.
  4. Resolved The backlog cleared and request latency returned to normal levels.

July 1, 2026

Intermittent workspace search errors

Critical
AgentsChats

Workspace search returned intermittent errors while an index migration was rolled back.

  1. Investigating Some workspaces are seeing search requests fail.
  2. Identified The issue has been traced to an index migration and rollback is in progress.
  3. Resolved Search traffic is healthy after reverting the index migration.

June 29, 2026

Scheduled database maintenance

Info
Authentication

A planned maintenance window completed with no customer-facing downtime.

  1. Started Scheduled database maintenance is underway.
  2. Resolved The maintenance window is complete.